Early Help Hub

The Early Help Hub is the new first point of contact for all enquiries from practitioners working with children and young people who are seeking advice and information about possible resources and/or advice on supporting a child through the CAF and Team Around the Child arrangements. The Hub team has been formed from staff in the current DMBC Early Help Service, Education Welfare and Stronger Families services, Doncaster Children’s Trust Intensive Support Team and will be joined by practitioners from other partner agencies.


If there is a query about how to help somebody access a service or if there are concerns around a family that need discussing then the Hub can be contacted by telephone: (01302) 734110 or e-mail: earlyhelphub@doncaster.gov.uk. The team is available from 8.30am to 4.30pm, Monday to Friday, and telephone messages will be responded to within one working day.


The Early Help Hub does not replace the existing ‘front door’ arrangements for children’s social care in Doncaster. The Doncaster Children's Services Trust’s Referral and Response Service and Emergency Social Services Team - ESST Tel: (01302) 737777) continue to be responsible for receiving referrals from Practitioners who are worried about the safety or well-being of a child or young person and whose needs they think may meet the threshold for intervention at Level 4 of the Doncaster Safeguarding Children Board threshold guidance.


If the child, young person or family that you are supporting may need more and coordinated help than a single agency can provide, an Early Help Enquiry form should be completed and sent to the Hub.


The current Multi-Disciplinary Team (MDT) meetings will be replaced by weekly Early Help Network meetings. The purpose of the Early Help Networks is to provide a forum for Lead Practitioners from a wide range of agencies to access and receive advice, guidance and information and to support them to lead the support around a child and family and to take responsibility for the outcomes from interventions.


The support includes:


·        Case management advice, guidance and information, including about the possible next steps in supporting individual children;

·        Applying the DSCB Thresholds other service thresholds;

·        Advice on how to get the best out of Early Help Pathway support;

·        Information and suggestions about direct work, tools and resources.     


The Network meetings are being organised and chaired by DMBC’s Early Help Co-ordinators and are held weekly in each of the four Borough areas from October 2015 and they can be contacted directly.


Preparation for the Early Help Network meetings is as follows:


Cases must be booked into meetings two days in advance so that the Early Help Coordinator can explore the case history, read through the Early Help Assessment, Team Around the Child/Family minutes and case notes ahead of the meeting.


The meetings are taking place in the four locality areas Central, North, East and South. If you would like to enquire or book on please contact:


Central: chris.stacey@doncaster.gov.uk (on behalf of Emma McDonagh)


North: natasha.abbott@doncaster.gov.uk


East: christian.brownless@doncaster.gov.uk


South lindsey.swain@doncaster.gov.uk